Software for Onboarding Flows, Customer Journey & Onboarding Process

Digital Onboarding Solutions

CRIF digital onboarding is the solution that accompanies both consumers and business customers from registration to digital signature, through a journey that streamlines time and costs while increasing security, all from the comfort of a remote location.

Signing up for a new service, such as opening a new account, is fully digital and can be carried out by the customer with complete autonomy and security, at any time of the day and from any device. The customer needs to frame themselves with their device as if taking a selfie and then show their ID. Identification and compliance checks are then automatically initiated.

Identification

The identification process is a smooth process performed through the liveness detection of the identity of a person, where the customer is required to make a sequence of movements

Document Management

Document management involves real-time document scanning of the user document through OCR with liveness detection and a face comparison check

Assessment Service

Add-on assessment service modules such as fraud detection and cyber defense to globally identify the digital identity of the customer, despite the various devices, credentials, places, and personalities the customer has on the Web

Covered industries

Banking

Insurance

Telco & Media

Energy & Utilities

Manufacturing

Solution details

Secure and fast identification

Phyon is the digital onboarding tool that accompanies both consumers and business customers from registration to digital signature, through a journey that streamlines time and costs while increasing security, all from the comfort of a remote location.

First, it allows the definition of the right steps tailored to corporate workflow and to be integrated within the corporate process and workflow accordingly.

Secondly, it allows a live detection of the identity through automatic face acquisition, suggestions to correct user mistakes, and an automatic flag when a face is correctly acquired.

Finally, it performs real-time and template acquisition and detection on user documents, while granting fraud detection and cyber defense to globally identify the digital identity

Engage and support your customer

Remote selling is the solution that manages your end-to-end sales journey, transforming your customer engagement with a seamless UX, making your processes smoother and more efficient through:

Electronic Signature, enabling the digital signing of an agreement.
Collaboration Toolbox, a set of tools enabling a smooth interaction (screen sharing, document sharing, live document collaboration, remote scanning).
Smart Recording, which allows recording some steps or the entire session of the interaction between the user and operator.