Sustainability
The socio‑economic and environmental context has made the transition towards sustainable business models no longer postponable.
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Sustainability according to CRIF means a commitment to its ecosystem of partners, suppliers, and customers; their people, the community, and the environment.
For the Group, the 2025 Sustainability Report is not only a reporting tool, but above all a platform for dialog and transparency with all our stakeholders. Through this Report, we discuss how we are integrating environmental, social, and governance factors into our strategy, business model, and day-to-day decisions, in line with our mission: Together to the next level.
CRIF’s core values and the principles that guide its history and actions, its international memberships, and its organizational structure that supports customers together to the next level
For CRIF, collaboration with stakeholders means ensuring high standards of security and professionalism, as well as providing ESG solutions, apps, and customer-support services - such as Mister Credit - built by listening closely to business needs and the customer experience.
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People play an essential role within CRIF, and it is their daily contributions that underpin the company’s success. This is why CRIF promotes a female empowerment program, supports diversity and inclusion, offers training on remote working, and implements many other initiatives to enhance the well‑being of its employees.
CRIF provides a real contribution to charitable activities and to raising awareness of non-profit organizations in Italy and around the world, such as ANT and AMREF. In addition, it supports cultural and educational initiatives in collaboration with the University of Bologna, such as the Master’s in Quantitative Risk Management and the Faccio Tesoro financial education program.
There have been many initiatives to reduce CRIF’s environmental impact, the first being the installation of solar panels at the 3 sites in Bologna, as well as paper recycling, and in-house energy-saving campaigns.
Diversity and inclusion are integral to CRIF’s corporate culture and sustainability strategy. Through clear policies, inclusive leadership principles, and concrete actions, CRIF fosters an environment where people are valued, respected, and empowered to reach their full potential. This commitment supports equal opportunities, ethical governance, and long‑term growth, in line with international standards and the United Nations Sustainable Development Goals.