More than just a new product, the CRIF AI Agent marks a major milestone in the company’s commitment to delivering cutting-edge, customer-centric solutions. The launch aligns with the broader industry trend toward agentic AI – intelligent systems capable of autonomous decision-making and continuous learning – which is rapidly reshaping how businesses access and utilize critical data. According to the latest IBM’s APAC AI Outlook 2025, enterprises are accelerating investments in AI technologies that deliver measurable ROI, with a strong focus on automation, enhanced customer experience, and improved risk management. CRIF’s AI agent addresses these priorities by automating data retrieval and analysis tasks that traditionally required extensive manual effort, enabling users to focus on strategic decision-making and business growth.
The CRIF AI Agent acts like a digital co-pilot, interpreting user needs and responding with concise, context-aware data and recommendations. The AI agent includes several features unique to CRIF including:
- Seamless Conversational Discovery – Engage with reports using natural language questions
- Next-Gen Customer Support – Always-on, instant access via web or mobile, 24/7
- Expert Advice On Demand – Built-in intelligence suggests next steps and insights like a seasoned analyst
- CRIF Guardrails – Proprietary safeguards eliminate hallucinations and ensure trusted, CRIF-verified answers
The new AI agent is now embedded in CRIF’s business information portals in Singapore (https://company-report.crif.com.sg/en/) and Indonesia (https://company-report.visiglobal.co.id/en/), with plans to expand its availability across Asia by 2026. To support adoption, CRIF is offering a two-week free trial in its initial launch markets, giving users the opportunity to experience the AI agent’s speed, simplicity, and elevated service firsthand.