London, November 18, 2020

CRIF Decision Solutions Ltd. has sponsored the Customer Care Awards at the 2020 British Insurance Awards organized by Insurance POST.

This year the Customer Care Awards was given to Vitality.

"We were delighted to be part of the celebration of the most outstanding examples of customer care in the insurance industry and, in particular, the impact of an innovative customer care strategy on both retention levels and customer satisfaction", commented Sara Costantini, CRIF Decision Solutions Managing Director.

Congratulations to Vitality and to the entire shortlist.

BIA Customer Care Award