Contacts

Consumer Services

Consumer Credit & Financial Health Services

CRIF protects the financial health of consumers

CRIF is committed to facilitating financial inclusion and responsible access to credit through specific services and solutions that enable consumers to keep their debt, creditworthiness and information under control.

The aim is to protect the financial health of consumers, enabling them to plan their future in a safe manner and seize every opportunity.

Consumer Protection Solutions

Through services that forecast consumers’ future capacity to repay a loan based on different financial information (such as credit bureau data, public payment records, and current account transactions), CRIF helps consumers understand their creditworthiness and how to improve it, also providing practical suggestions.

For those who have been unable to access credit, CRIF helps them understand the possible causes and offers monitoring services that allow them to track progressive improvements in their creditworthiness and assess the affordability of new loans or mortgages, contributing to their financial education and overall financial health.

CRIF offers its expertise in enhancing data to demonstrate the ability to sustain a payment commitment toward a third party in the short or long term, not only within the credit sector but whenever needed—for example, when renting a house from someone who does not know you and needs to be able to trust you.

CRIF is committed to providing innovative solutions that protect consumers from financial and credit fraud. While the growing use of digital services has created many opportunities, it has also introduced new risks that consumers must be aware of. CRIF’s solutions aim to enhance security in response to increasingly relevant threats such as cyberattacks and credit fraud, enabling consumers to detect fraud and identity theft at an early stage.

 

CRIF is engaged in education initiatives on identity theft, credit fraud and cyber risks to raise awareness, and promote the dissemination of knowledge in these areas. We periodically publish studies on cyber risk and identity theft through CRIF Cyber Observatory. Providing a service is not enough, we also consider it part of our mission to fill the need for knowledge.

 

Consumer services are available in selected countries:

Our Solutions

Financial Health and Affordability

Identity Theft & Cyber Risk Protection

Building Relationships of Trust Through Data