Zurich, November 2, 2020

95.4% of online traders affected by fraud

CRIF AG has carried out a survey of Swiss online and mail-order companies on the subject of fraud, in collaboration with the HANDELSVERBAND.swiss trade organisation. Over 95% of all the traders questioned declared that they had been affected by fraud on at least one occasion in the past. One third registered an increase in attempts at fraud during lockdown. 

47.8% of those taking part in the survey either said that the level of fraud had increased, or that it had increased sharply in comparison with 2019. For 45.5% of those questioned, nothing much had changed in this regard since the previous year.

Increase in the amounts lost
The majority of those questioned, namely 70.7%, estimated that their maximum loss amounted to under CHF 5,000.
Nevertheless, individual losses of between CHF 5,000 and CHF 25,000 had risen in comparison with 2019. In the case of losses of between CHF 5,000 and CHF 10,000, this rise amounted to +4.6%; there was also an increase of +3.8% in losses of between CHF 10,000 and CHF 25,000. Furthermore, 4.6% of the traders recorded a loss of over CHF 100,000 in the past 12 months. This figure is up by a third compared with 2019.

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