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CACHE (CRIF Application for Claim History Exchange)
 
CACHE is the CRIF Application Claims History Exchange insurance service developed by CRIF Decision Solutions Ltd in 2002 for Insurance Database Services Ltd (IDSL), which is responsible for the management of the Claims and Underwriting Exchange Register (CUE) on behalf of the insurers in the United Kingdom.
 

CACHE is a web-based application that allows the validation of Motor, Household and Personal Injuries/Industrial illness compensation claims history of individuals. The system helps to identify instances when further investigation is required at either the  quotation/underwriting or claim stage. With the ability to load, enquire and amend claims in real-time, CACHE provides immediate benefit in the detection of frauds and in the claim handling process.

Key features of CACHE are:

  • Access to business line specific databases (Motor, Household and Personal Injuries) can be provided to IDSL members based on client’s business line.
  • Fully integrated end-to-end electronic link with the Compensation Recovery Unit.
  • Process flow management
  • User friendly Web Browser connection: Plug & Play solution with minimum costs for the client.
  • User profiles and user administration facilities.
  • CPU to CPU link to allow full integration with the client’s system.
  • Service supplied in a secured ISO 27001 certified environment.
  • Availability of Online Management Information Reports
  • Improvement of data quality and data normalisation.
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