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CACHE (CRIF Application for Claim History Exchange)
 
CACHE is the CRIF Application for Claims History Exchange insurance service developed by CRIF Decision Solutions Ltd in 2002 for Insurance Database Services Ltd (IDSL), which is responsible for the management of the Claims and Underwriting Exchange Register (CUE) on behalf of insurers in the United Kingdom.  

CACHE is a web-based application that allows the validation of Motor, Household and Personal Injury/Industrial illness compensation claims histories of individuals. The system helps to identify instances when further investigation is required at either the quotation/underwriting or claims stage. With the ability to load, enquire and amend claims in real-time, CACHE provides immediate benefit in the detection of fraud and in the claims handling process.

Key features of CACHE are:

  • Access to business line specific databases (Motor, Household and Personal Injury) can be provided to IDSL members based on the client’s business line.
  • Fully integrated end-to-end electronic link with the Compensation Recovery Unit.
  • Process flow management
  • User-friendly Web Browser connection: Plug & Play solution with minimum costs for the client.
  • User profiles and user administration facilities.
  • CPU to CPU link to allow full integration with the client’s system.
  • Service supplied in a secure ISO 27001 certified environment.
  • Availability of On-line Management Information Reports
  • Improvement of data quality and data normalization.